- Joined
- May 19, 2001
- Messages
- 26,046
Re: brand new regal, 5 problems already
+1 on the improper PDI
I wonder who the genius was that accepted the boat delivery and how long between the dealer receiving the boat and selling it.
Who ever prepped the boat for delivery and checked it should have picked up on the problems too.
Sorry, but the dealer is the first to receive the boat, inspect it, test it and prep it for delivery. I put 90% plus of the blame squarely in their lap. Make you wonder how many other's have slipped past the consumer in the past.
This is all indicative of a training problem at the dealer level. I had mny years in the new car business and I will tell you that NONE of the cars come through perfect and a boat is no different.
Thanks for all the replies.
The service department at the dealer has been very helpful at repairing things, althought some of these issues are their fault for not properly PDI'ing the boat.
As far as oil "seepage" as they call it, a corrupt GPS, a cracked swim platform, and "wet" being visible in the gel coat - its all on the brand. Regal probably has a certain threshhold for QC problems, but it sounds like its pretty high. I would recommend NOT buying a Regal of any kind.
Yes, the dealer is repairing all the problems. But just like my friend that bought a Kia because of the great warranty, his car is useless because its always in the shop. (Not a knock on Kia, just an observation).
Boat manufacturers should be held to the same standards as other consumer products. There are virually no consumer advocacy groups for boats. Who, besides the powerless consumer, can hold boat manufacturers, such as Regal, accountable? How many problems can you have on a new boat before you throw your hands up and give up fighting?
Its all a very sad state of affairs.
+1 on the improper PDI
I wonder who the genius was that accepted the boat delivery and how long between the dealer receiving the boat and selling it.
Who ever prepped the boat for delivery and checked it should have picked up on the problems too.
Sorry, but the dealer is the first to receive the boat, inspect it, test it and prep it for delivery. I put 90% plus of the blame squarely in their lap. Make you wonder how many other's have slipped past the consumer in the past.
This is all indicative of a training problem at the dealer level. I had mny years in the new car business and I will tell you that NONE of the cars come through perfect and a boat is no different.