Time to cut my losses?

[oops!]

Re: Time to cut my loses?

Re: Time to cut my loses?

not i told you so.......but we (mostly you, or you never would have started the thread) knew it.....kinda like your worst fears.

the problem is.....that was not the grocery getter....it was your pride and joy.
the adjustor must be brought up to speed.....are you prepared to pay the deprecation and get a new car (with the dealer and the insurance taking up the slack)?

i loved how you hit the dash tho.....good call

 

[QC]

Re: Time to cut my loses?

Re: Time to cut my loses?

We are a little company, 50 employees, and we just spent over $100K getting an exhaust system right. It didn't meet spec, we had to modify the system 3 times. Just finally met the requirement today and nobody lawyered up. They can make it happen.

 

[oops!]

Re: Time to cut my loses?

Re: Time to cut my loses?

I mean come on, two full months??? GM built the car in 6 hours.

that my friend.....is enough to bring on wrath.......and then to find the job was nowhere near correct ????????

 

[boat1010]

Re: Time to cut my loses?

Re: Time to cut my loses?

Service is just not like it use to be.. I had just a little bit of what you are going through. I left my boat to have work done to it. And I said DO NOT LEAVE IT OUTSIDE.. I will come get it and put it in my garage overnight if you don't have room for it in the shop at night. Went up after they closed and there it was outside. I just don't understand what happened to "SERVICE". Hope yo get it all taken care of..

 

[sasto]

Re: Time to cut my loses?

Re: Time to cut my loses?

Bubba....Did you take that car to Karl Chevrolet?

 

[DECK SWABBER 58]

Re: Time to cut my loses?

Re: Time to cut my loses?

You know, I hate it but you may be right. The thing that burns me about it is there is no argument the repairs are way below par. The shop supervisor, general manager, adjuster and and myself are in complete agreement (after I pointed out all the problems) on that side of it. There should be no reason for everyone to lawyer up, just do the work they were hired to do or admit they don't have the capability and pass it to someone that does.

No it's not a good thing to lose money by sending it out but I've been in that situation before (I was over my head) and had to reach outside my company for help and spent the money required but to me my reputation (and future business) demanded it. I don't know, maybe my ideas of how to run a business are outdated. It sure seems that way the last few years.

Your ideas (and mine) are not outdated. Too many don't take pride in what they do, all they want is a pay check. When I was in auto repair if your car came into my shop my employees and I would have taken extra care with it, because we like cars and appreciate unique one's. And it never would have been left outside whether it was requested or not. And if the repair was something I knew was "over my head" I would make a referral to someone else I knew and trusted.

 

[DECK SWABBER 58]

Re: Time to cut my loses?

Re: Time to cut my loses?

I'm at the point I am uncetain which way I'll take it. Never did I think it would turn into this never endding saga! I mean come on, two full months??? GM built the car in 6 hours.


One positive, my agent has a LOT of pull with the adjuster because I have all my insurance through them. Business', home, farm, farm machinery, vehicles including boats, health, crop insurance, etc. When I think what I've paid them over the last decade I get week in the knees.

I would be telling that agent that unless the car goes to Kansas City to be fixed right I'm taking all my business elsewhere. Just my 2 cents.

 

[DECK SWABBER 58]

Re: Time to cut my loses?

Re: Time to cut my loses?

Welcome aboard Cheetah. Hate to say it, but you stumbled into a buzz saw. Let's just say, new, perfect and high . . . take it from there

Welcome aboard Cheetah. Here is what QC is referring to.

http://forums.iboats.com/showthread.php?t=523491

 

[nwcove]

Re: Time to cut my loses?

Re: Time to cut my loses?

We are a little company, 50 employees, and we just spent over $100K getting an exhaust system right. It didn't meet spec, we had to modify the system 3 times. Just finally met the requirement today and nobody lawyered up. They can make it happen.

$100000 to fix an exhaust system? what was it connected to????

 

[JRJ]

Re: Time to cut my loses?

Re: Time to cut my loses?

I think you need the adjuster's input before you decide anything.

I agree, unless you pay them yourself. Correct or not, there are labor charges to be addressed, and it will boil down to a matter of opinion in court, if it comes to that. Good luck, its Christmas

 

[Cheetah 210es]

Re: Time to cut my loses?

Re: Time to cut my loses?

WTF!!! This is from a main dealer???
I was thinking small independent shop (read 1up from shadetree)

 

[Cheetah 210es]

Re: Time to cut my loses?

Re: Time to cut my loses?

Should I ask about trooper/gun incident?

 

[DECK SWABBER 58]

Re: Time to cut my loses?

Re: Time to cut my loses?

Should I ask about trooper/gun incident?

NO!!!!

Have you read the forum rules yet??? :facepalm:

 

[raymondpickens]

Re: Time to cut my loses?

Re: Time to cut my loses?

http://www.youtube.com/watch?v=Q6lkZ4qRSrg Similar to this one cheetah. Sorry to hear about all this mess buddy, makes me cringe thinking about what if this happened to our mint 79 WS6 T/A.

 

[ctopher]

Re: Time to cut my loses?

Re: Time to cut my loses?

What a mess, Bubba you may be in for a fight but don't give in. I would guess that since the lack of quality on the cosmetic side is this bad, how bad do you think things are that are not easily visible? Regardless of age, value, and condition you have maintained insurance to repair your vehicle to pre-accident condition in the event of a loss. Pre-accident condition is just that, not just "good enough". As for the dash, aside from the dust issues, what happens if you are toolin' down the road and a chunk flies out of the vents and hits you in the eye? You could be in for legal ramifications if you lose control and injure/kill another person. It would probably be a good idea to have a reputable shop look at it regardless of the result your Monday meeting gives you.

 

[mommicked]

Re: Time to cut my loses?

Re: Time to cut my loses?

Maybe, they parked it outside so it would'nt get anymore fiberglass or filler dust on it This is incredible, after what you've already been through w these guys. I would think they would be bending over backwards to try to fix the problems "they" created and make you happy.

 

[Bamaman1]

Re: Time to cut my loses?

Re: Time to cut my loses?

Bubba:

The body shop business is one that few people understand--especially managers running the body shops. The business has changed. They just paint body panels--and won't even do a full paint job. They don't fix many dents--just replace panels with cheap Chinese parts. Sheet metal repair is a lost skill--without thick coats of bondo. Big body shops are a license to steal--and the insurance companies let them operate that way.

My brother in law ran big city dealership body shop--50 employees and $1.2 million per month sales. He constantly received phone calls about minute scratches and paint runs in places no one would ever see. The body shop about ran him crazy. The dealer principal owned 28 dealerships all over the U.S., and he especially hated to get phone calls from irate customers. The body shop was a big profit department, however.

Back to your problem: Franchised car dealerships are setup to do high turnover body work--not Corvette repairs. In on Monday, out on Friday. They work on Corvettes because they have the Chevy franchise--even though they are not setup to do such specialized, time consuming work.

Biggest problem: "Vette body work costs the body shop technician money. He could be cranking out parts replacements on a bunch of cars--over doing real body work. A good body shop man doesn't earn 40 hours per week on the base rate manual--he's more like 60-70 hours base rate per week.

My suggestion:
1. Ask the body shop to clean the car up, and bring it inside over the weekend.
2. Meet with the body shop manager, insurance agent and adjuster Monday.
3. Have your notes where you can point out the problems objectively and fairly. You're going to have to do a selling job.
4. Listen to what the shop is willing to do.
5. Be prepared to ask for what you want out of the dealership to be happy.
6. If you are not satisfied, go directly to the owner of the dealership. Chances are he's unaware of your dilemma.
7. Get the car out of their possession--and document repairs needed.
8. Get an attorney to write a demand letter.
9. Have your day in court.

The chances are that this dealer's still going to have to be paid for the repairs--good or not. Taking your car to "the big city" will be out of your pocket unless you get a judgment against the dealership.

Lesson: Take all fiberglass repairs to shops that are setup to do that kind of work--even if it's 100 miles away. Most insurance adjusters know who specialize in this work. Fiberglass body men are always members of Corvette Clubs. You can also ask for assistance on Corvette web sites--on who to use in your area for body repairs.

Good luck!

 

[oops!]

Re: Time to cut my loses?

Re: Time to cut my loses?

Funny, that's just abput how today went.

what is this .......a tease??????? lol

 

[Cheetah 210es]

Re: Time to cut my loses?

Re: Time to cut my loses?

??????

 

[mommicked]

Re: Time to cut my loses?

Re: Time to cut my loses?

Perhaps Bubba has been advised not to comment on the matter any further.