Well, had one of my 85%ers this weekend...story goes like this.
customer calls a couple weeks ago, he had bought a new boat, wanted me to go through it and get it going. Needed it done right away. Well, he has been a long time good customer so I worked late one night and got the job done. Mind you this is during Hell week right before the 4th.
fast forward til Saturday...he calls madder than all get out. Boat wont start. 1st time out. I said wow, you needed it right away.and didnt even try it for 2 weeks? Bring it by I said.
turns out he had jammed the wrong key in the ignition switch...FML. he was happy it was simple but didnt apologize for cursing me out. Sometimes you just can't win.
I live in a very wealthy area. We call 85%ers those that own boats but probably shouldnt. I do more repairs due to ignorance than anything else.