briangcc
Commander
- Joined
- Jul 10, 2012
- Messages
- 2,380
So...7/25 I did an emergency drop off for my 21 Ram hemi e-torque as there was something squealing under the hood. Sounded like it had a bad super charger or my neighbor's Ford SUV which is slowly returning to the earth. Was told by the stealership that they wouldn't be able to touch it for 48-72 hours.
Get a call 7/30 saying low and behold the e-torque module, pulley, and I think the belt (couldn't really tell as I was in vacation land with crappy cell service) which would be 5-7 days on parts.
Called last weekend and depending on the story, parts either arrived earlier in the week or on 7/10 and they would get to it "next week".
Called this week and found out that the service writer that had my work order quit...or was fired...either way doesn't work there any more and would bump me to the head of the line to get me my truck in a day or two. Been calling today to find out what's going on and ending up in a phone loop. Going to have to go over there this evening after work to find out wth...
I hate stealerships but its under factory warranty so an independent shop isn't financially smart.
And to top it all off...my lease is up so I either have to buy this one out which is about 8k over on mileage OR get a new lease...in a few weeks...and I despise new car shopping. The new '25 Ram 1500's dropped the hemi so I'm sol there unless I opt for a hurricane engine or jump to a 2500 which I really don't need.
End rant...
Get a call 7/30 saying low and behold the e-torque module, pulley, and I think the belt (couldn't really tell as I was in vacation land with crappy cell service) which would be 5-7 days on parts.
Called last weekend and depending on the story, parts either arrived earlier in the week or on 7/10 and they would get to it "next week".
Called this week and found out that the service writer that had my work order quit...or was fired...either way doesn't work there any more and would bump me to the head of the line to get me my truck in a day or two. Been calling today to find out what's going on and ending up in a phone loop. Going to have to go over there this evening after work to find out wth...
I hate stealerships but its under factory warranty so an independent shop isn't financially smart.
And to top it all off...my lease is up so I either have to buy this one out which is about 8k over on mileage OR get a new lease...in a few weeks...and I despise new car shopping. The new '25 Ram 1500's dropped the hemi so I'm sol there unless I opt for a hurricane engine or jump to a 2500 which I really don't need.
End rant...