Re: Okuma reels
....So I FINALLY mailed off the spinning reels to Okuma Warranty. Will let you know how it goes.
I was thinking about these spinning reels the other day and it occurred to me I never posted an update. I did get them back quickly - and with a list of parts that were replaced. They replaced almost every moving internal part and all the bearings on both reels! The repair order also listed "cleaned and lubricated." Impressive! The disappointing part, however, is that they did not fix or replace the defective bails.
When I got the reels new I had disassembled them and greased them myself, so the cleaning and lubing was nice but not really needed. The fact is that I had included printed copies of the emails from Okuma and my original email relating the bail issue. I can only conclude that
no one read them since the bails still malfunction when casting, are visually the same as when they were sent, are not on the list of parts replaced, AND the fact they rebuilt both reels completely when all I had asked to be fixed were the bails. I could somewhat understand had they replaced the bail, but WOW I can't believe they took the time to clean and rebuild them and never address the reason they came back!
The okuma stuff is nicely built, but Okuma needs to step up to the plate a little better if they want to be a well-accepted better tackle manufacturer. IMHO
I like the Okuma quality of my Magda Pro line counter trolling reel- in fact I am buying another. I may not buy another spinning reel from them, and if I do I am going to study the bail pretty closely.