JB,
As many know, I own several systems that run on this same exact software, and I can tell you, if we can't read it, then we are not going to make an effort to visit it, being able to read what is going on should be a priority, we can deal with a lot of things, but not being able to read it without putting out the extra effort is not good.
I have gone through some pretty big changes in my time here, but this one is not good, but at least we can access the page this time, the last major update, we could not even access the website for days on end!
LOL
That said, I am surprised that the IT guys seem to be having so much trouble with these upgrades, they are not difficult.