POINTER94
Vice Admiral
- Joined
- Oct 12, 2003
- Messages
- 5,031
Steve,<br /><br />I thought it would be interesting to map out exactly what transpired last Wed. afternoon. You contacted ******* requesting that ******** order some literature for the Canadian office. We have some serious process issues.<br /><br />First the process for contacting and tracking an activity is to send it threw siebel. This process did not occur. Therefore by not following the process, the processing of the order could not be processed. With the process stalled, the process of identifying where the process failed to process your request was sent to the process owner, and the process manager and the process assistant manager. By sending this to the process stakeholders, the process of processing a process was processed. Since the process of processing a process has already been processed and your process was not consistent with said process of changing a process, not only will the order not be processed, but the process of changing a process has no ability to process your process change process. <br /><br />In the future please follow the process and just call the literature dept. yourself. That is the process.