spdracr39
Lieutenant Junior Grade
- Joined
- Aug 30, 2010
- Messages
- 1,238
Just relaying my experience. I have heard all the horror stories about BPS and the service/parts dept. I happened to be in Branson and needed a new bimini boot so I thought I would stop in and try to get the part number.
The parts guy was very helpful and got it for me with no issues. I brought it back home and went to my local dealer to order it. That normally reliable parts person was out and they had a moron working that day so no sale. I called BPS in Branson to order and he was gonna check for delivery but never called me back.
I did a web search and found a place called Day Brothers Boats out of New York. I sent an Email with a description, hull id, and the assumed part number. They responded immediately, verified the hull ID, called the factory to check availability, and had it ordered within a couple of hours. I received it three days later drop shipped from the factory to my door.
It is difficult to find good customer service these days so I just wanted to put the name of this place out there. I will be ordering from them again for my factory items. Iboats is still my first choice for aftermarket parts
The parts guy was very helpful and got it for me with no issues. I brought it back home and went to my local dealer to order it. That normally reliable parts person was out and they had a moron working that day so no sale. I called BPS in Branson to order and he was gonna check for delivery but never called me back.
I did a web search and found a place called Day Brothers Boats out of New York. I sent an Email with a description, hull id, and the assumed part number. They responded immediately, verified the hull ID, called the factory to check availability, and had it ordered within a couple of hours. I received it three days later drop shipped from the factory to my door.
It is difficult to find good customer service these days so I just wanted to put the name of this place out there. I will be ordering from them again for my factory items. Iboats is still my first choice for aftermarket parts