The class action suit was more of an attention getter because of my total frustration with iboats, not a reality. The items were 3 Taylor Made fender covers for their largest size Tuff End round fenders. The price is about $150 per cover. I am less interested in a refund but rather that iboats takes responsibility for THEIR mistake. Because I did not bring it to their attention within 30 days they tell me that I am out of luck even though they they screwed up the ordered. I just wanted to exchange the wrong smaller size covers they sent me for the proper size I ordered and paid for. There is a pattern here because when I first ordered two of the actual fenders at about $300 each, they only shipped one. When I notified them that I did not get the second fender, they got back to me and said that two fenders were in one UPS box. From their perspective, case closed. I had to show them the actual weight of the UPS shipment from the shipping receipt and the weight was significantly less than the weight of two fenders. So it was impossible that two were mailed in the one package. They were caught red handed trying to cheat me out of the second fender I had paid for,, $300. Without any response back to me based on the weight information from Taylor Made and UPS evidence I emailed them, no apology, nothing, a few weeks later they mailed the second fender. No paperwork,, no note just the second fender mashed into a box. It was very disconcerting that I needed to prove their mistake and their total lack of graciousness. That is exactly what I need to do again with the fender covers. I just can't believe that these two rather fraudulent interactions conducted by iboats is only happening to me. I think there might be an entire class of their customers who have had similar experiences.. At this point, it has become a matter of principle for me. Thank you for your interest.
