Boomyal
Supreme Mariner
- Joined
- Aug 16, 2003
- Messages
- 12,072
Mrs B has lost her internet connection on her Win7 laptop. This is via a wired network thru a 4 port DSL Router/Modem. When you have a computer hooked to the router, whether it is turned on or not, the router will show an Et lite for that port. That lite is not lit for this laptop.
I tried a new cable from the wall outlet to the laptop and it did not lite the router port lite. I then moved the laptop down near the modem and plugged the new cable directly into the Et3 port. The port lite still did not lite up. I then unplugged one of the other two computers from the modem and plugged the laptop directly into that port Et1. The lite did not lite up there either. I then plugged the original computer (turned off) back into the Et1 port and the port lite lit right up.
Soooooooo, it appears that the modem/router is not seeing the laptop computer. Does this make any sense? By all tests we do not have a modem/router problem, we do not have a wired network problem and we do not have a Cat45 lead problem. This all points back to the computer itself. (or so it seems)
Unlike Win XP, I do not know how you view internet connectivity on the computer. XP has a little pair of screens down in the startup bar at the bottom right of the screen. I see nothing similar on the Win 7 screen. What I do see down there is the little bar graph icon that shows available wireless connections but nothing that shows a wired connection.
FWIIW, we do have a separate wireless router that is used to run a wireless printer but that router is not connected to the internet.
Note: I just plugged my son's computer, down the hall, into the last available port (Et4) on the router. The port lite lit up and that computer is on the net. Budda Bing, but still nothing on the laptops Et3 port.
I tried a new cable from the wall outlet to the laptop and it did not lite the router port lite. I then moved the laptop down near the modem and plugged the new cable directly into the Et3 port. The port lite still did not lite up. I then unplugged one of the other two computers from the modem and plugged the laptop directly into that port Et1. The lite did not lite up there either. I then plugged the original computer (turned off) back into the Et1 port and the port lite lit right up.
Soooooooo, it appears that the modem/router is not seeing the laptop computer. Does this make any sense? By all tests we do not have a modem/router problem, we do not have a wired network problem and we do not have a Cat45 lead problem. This all points back to the computer itself. (or so it seems)
Unlike Win XP, I do not know how you view internet connectivity on the computer. XP has a little pair of screens down in the startup bar at the bottom right of the screen. I see nothing similar on the Win 7 screen. What I do see down there is the little bar graph icon that shows available wireless connections but nothing that shows a wired connection.
FWIIW, we do have a separate wireless router that is used to run a wireless printer but that router is not connected to the internet.
Note: I just plugged my son's computer, down the hall, into the last available port (Et4) on the router. The port lite lit up and that computer is on the net. Budda Bing, but still nothing on the laptops Et3 port.
Anyway, I can't turn off the wireless 'cause she uses it to access her printer. It's been running with both wireless and wired, just no internet connection on the wireless 'cause the old wireless router is not hooked to the internet.
