Before I begin, I already am aware this isn't the right site to do this and definitely the wrong thread, but it is the busiest. I have no choice. I am looking for answers on order #6203978. Said ships in 1 day from Fenton, Michigan warehouse when I ordered. Very common prop that fits 1974-2005 OMC 9.9 and who knows how many other hps, so not a rare species. Said I'd get a 2nd email when it ships. Nothing going into day 9. Customer service is by contact form only with a 3-5 day response(???) Did that. Nada. Shouldn't have to contact them about something that allegedly ships in 1 day if they were to give me status update anyway. Called them today and she said they don't give order info over the phone and to use the contact form. I said I want to cancel. She said use the contact form. And what? Wait 3-5 days between responses when they still haven't answered my first one asking for a tracking number if it has shipped. This is my last straw before this goes on every fishing, hunting and boating Facebook page that I'm on as well as thehulltruth (surprised people still use forums, however). I should have A. Got a simple status update. B. Be able to talk to a human that can tell me the status within 24 hours. C. Ultimately have my prop by now since it said ships in 1 day or I wouldn't have ordered it. Guessing that was a fallacy though. D. Cancel easily. E. Not directly related to iBoats, I have UPS My Choice which tells if anything is in transit to my address and UPS Ground is the shipping method on my invoice, nothing so...starting to think it's not coming at all but will give this a few days.
Admins will probably move this to a less busy forum or delete it and me which is fine, I could just make new accounts under new emails and paste this over and over again until I get answers or recieve my prop. But no, Facebook is a way better "voice" and if that happens, that's where I'm going. I also am aware iboats moderators are not customer service reps. It seems iboats doesn't actually have any so I wouldn't expect them to be on here. But someone knows someone or something I'm sure since this is connected to the same site.
Admins will probably move this to a less busy forum or delete it and me which is fine, I could just make new accounts under new emails and paste this over and over again until I get answers or recieve my prop. But no, Facebook is a way better "voice" and if that happens, that's where I'm going. I also am aware iboats moderators are not customer service reps. It seems iboats doesn't actually have any so I wouldn't expect them to be on here. But someone knows someone or something I'm sure since this is connected to the same site.