Re: 93, 115 Mariner
I checked it. The bigger they are, the ruder they are. I find that most big dealerships have little interest in providing decent service. All they want to do is sell. In many cases they hire marginally to unqualified personel. They keep one or two highly qualified people on hand so that they can get full labor payment from doing warranty work, but the rest have little to no experience. They pay the highly qualified ones well to keep them, but pay the rest diddly squat and have an annual turnaround of those employees (to avoid paying for vacations and other bennies).<br /><br />The little guys try harder! And the people they hire are usually carefully screened before they're hired. Their reputation is their biggest asset. They can't compete with all the volume discounts and massive advertising budgets of the big dealers and few big dealers give a dang about their reputations. They overcome bad reps by beating the pants of the little guys with low prices on new units, then jack the prices of parts and labor to keep from having the expense of a decent service department.<br /><br />Dealers have one of two attitudes toward their service personnel. You're either an asset to the business, or you're a necessary evil. I tend to work for the former and won't even apply at the latter.<br /><br />Anyhow, back to your problem. If you have a 3-ram trim and tilt, the ARCO units hondon mentioned work quite well.
