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58rude

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Hey guys, quick question. After I open a thread, read it, and then hit the back arrow to return to main forum for other threads, the text pops up in a light tan box hiding other threads. How do you close these?
 

GA_Boater

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Is the cursor over the thread title in the main forum? If so, that's the thread preview and just move the cursor off the title.
 

58rude

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Yeah that's the problem, when cursor is moved, it doesn't go away. Confused here.
 

jbcurt00

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Is this on a tablet?

Click anywhere else on screen thats blank white space. IMO its a function of a touchscreen and using the back button on the browser.

Happens occasionally on my droid.

1 of the reasons I'm a fan of opening new tabs to view topics. When I've read or posted and am done w a topic, I close it's tab. No wait for the forum to reload, its already loaded.....
 

58rude

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Well, not sure why it doesn't work for me. I use Safari browser. Thanks
 

toneeees

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Clicking outside of the box should make it go away. If it does not, let me know.
 

CatTwentyTwo

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I've been having the same issue on Safari for the last couple of weeks, clicking outside the box does not make it go away. I also get a little error message quite often when hitting the back arrow.
I will try an attach a screen shot showing the two issues.


Screen Shot 2016-02-03 at 5.06.40 PM.png
 

GA_Boater

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^^^ that's the normal thread preview box. What OS, Cat?

And what is the error message when using the back key?
 

southkogs

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Is that Safari on iOS, guys? I'm not having the issue on my Macbook. I'll try playing with the iPad later on and see if I can get it to do it there.
 

CatTwentyTwo

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^^^ that's the normal thread preview box. What OS, Cat?

And what is the error message when using the back key?


As 58rude said, the preview box doesn't go away when you hit the back arrow after reading the post, it stays there and covers other topics as you scroll up and down.

This is on a Mac using Safari.

There is no error message as far as I can tell, it's just that little box that pops up and stays there. It's kind of hit and miss which box will pop up and stay there after hitting the back arrow. Sometimes it's the preview box and some times it's the error box. Neither one will go away by scrolling off or clicking on another part of the page.
 

GA_Boater

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As soon as I move the cursor off the box, it drops out of sight on Windows, Linux and Android. No Mac in the house.

Admin will have to look at it. Forum views need customized for every OS, browser and all the combinations. No easy job and it could be something needs tweeked, Cat.

[USER][/USER]
 

southkogs

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toneeees Looks like it's a Safari issue. I can recreate the problem in iOS and on the Macbook in Safari, but not in Chrome or Firefox.

In iOS if you hover on a link, it'll give you the yella' box preview. Click into the topic and then hit the back arrow and the box doesn't disappear. It may still give you the first post of the topic, or it may say "error." It's persistent in topics you've opened - I opened two, then skipped a couple and opened a third: iOS-Safari.png



It's less persistent on the MacBook, maybe even intermittent in Safari. But it was happening regularly enough to predict a screenshot:
MAC-Safari.png


I always open new windows, so I never see it.
 

toneeees

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If it only happens when hitting the back button, then I am not to worried about it. The back button often caches the pages, which seems like what is happening here. If you refresh the page, I imagine those popups go away?
 

CatTwentyTwo

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If it only happens when hitting the back button, then I am not to worried about it. The back button often caches the pages, which seems like what is happening here. If you refresh the page, I imagine those popups go away?

If I hit the back arrow a couple of times to get back to the main forums page, the boxes go away. If you want to stay in individual forums and look at different topics is when the boxes don't go away.
 

southkogs

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If it only happens when hitting the back button, then I am not to worried about it. The back button often caches the pages, which seems like what is happening here. If you refresh the page, I imagine those popups go away?
Ahhhh ... good thought. I've had that happen before in other ways. Apple "efficiency" is sometimes kinda' goofy ... when going back, it's grabbing the last cached page.

CAT, try just refreshing the page when that happens.
 

toneeees

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If I hit the back arrow a couple of times to get back to the main forums page, the boxes go away. If you want to stay in individual forums and look at different topics is when the boxes don't go away.


Instead of using the back button, try using the breadcrumb links at the top of the page. It gives you a refreshed page when going back a forum level.
 

CatTwentyTwo

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Instead of using the back button, try using the breadcrumb links at the top of the page. It gives you a refreshed page when going back a forum level.

Breadcrumb links you say.:facepalm:

toneeees, I know you and everyone else is trying to help but you're working from the false assumption that I have even a rudimentary understanding of computers.:)

I'm guessing that you are talking about the link at the top that is right under the "Mark Channels Read" banner?
I think you guys are right, if I click on that instead of the back arrow, the preview and error boxes do not seem to be staying on when going back to the forum.

Thanks for everyone's help and patience.
 

GA_Boater

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bread.PNG


^^^ the bread crumbs, Cat.

The same as refresh, which is the F5 key. Hitting F5 reloads the page you're on, clicking on the Website Issues breadcrumb does the same.
 

CatTwentyTwo

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^^^ the bread crumbs, Cat.

The same as refresh, which is the F5 key. Hitting F5 reloads the page you're on, clicking on the Website Issues breadcrumb does the same.

Okay, thanks GA.
I had no idea the F5 key was what was meant when it was suggested to refresh the page. I've been looking all over the place for the refresh button and was beginning to think I must be going blind.

And now I know what a breadcrumb is to boot.:)

Thank you.
 

jbcurt00

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Is there an @ (around) symbol at the end of the web address bar in Chrome. While a page is actively loading, its a X ?

Hitting the X while a page loads and it stops loading. Hit the @ symbol refreshes/reloads the page. If there is menu bar w file, edit, bookmarks etc along the top of the Chrome browser window, refresh/reload or similar should be 1 of the choices under 1 of those drop down menu lists.

Some browsers use reload, some refresh, others may use a different term.

F5 does it on all windows based browsers. May on Macs too, but since its been 30yrs since I used one, things may have changed :rolleyes:
 
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