Re: SUZUKI or YAMAHA
forktail: I made my purchase as a boat/motor combo from an authorized yamaha dealer. Motor ran fine for a few weeks than 2 of the 4 cylinders would cut out intermittently, took it back and after 2 weeks it was fixed. Same problem occurred after a few months and I took it back again, it was fixed for awhile and occurred again. The third time I took it back it somehow cost me about $255.00 dollars, they convinced me it was dirty fuel. I installed water seperator/filter and was hoping all was fine, well guess what, yep same problem, only this time we were down in the fl. keys. Now this is the kicker, there are dozens of "authorized" yamaha dealers in Marathon, but after calling all of them, only ONE had the carb vacuum guages needed to re-sync them again. Yamaha has all these dealers but they are not equipped to service these motors! The one that did have the guages was backed up for a least 2 weeks. I called Yamaha and explained scenario, and they found a dealer in Tampa Bay area with the proper tools, we cancelled our vacation came home and Bruces marine has had the boat/motor for going on 6 weeks now, he has tried everything ( working with Yamaha tech) and the motor will barely run now. Now Yamaha is suppose to be sending down a tech, but neither Bruce's marine nor myself is even able to contact them to set up an appointment. This is very shabby service, as Yamaha also refuses to use loaners, so our new "state -of-the-art motor" has been all but inoperable most of it's life. This is so frustrating. Boating is not fun anymore for my family, it has actually become a bad word. Thanks for your concern, it's more than I have gotton from Yamaha. So I urge perspective buyers to not only compare motors, but more so, compare warranties and service policies.<br /><br />Craig Oakes