Promised parts not in stock!

[Bill D.]

I am really disappointed! I was trying to find the parts to rebuild the upper end of a Honda 45 hp. I spoke to your representative and he said he only had four in stock. This was part of a larger order. I said ok, send me the four and I will find the other two elsewhere. Well I ordered the other two from another vender and today I get a notice from you after the fact that you won't have them until May 24th. This is not right. This is a shady practice. Don't sell things you don't have and don't make promises you can't keep. Needless to say this site will be the last sight I search for a part and not the first. I am left holding the bag, Buyers beware! Buyers beware!

 

[GA_Boater]

iboats_tim Kiter007 iboats_help

Can you guys see happened here? I suspect a breakdown in communication between iBoats and our vendor.

 

[ahicks]

Unfortunately, this isn't the first time this has happened. I'll let it go at that.

Lesson being, make sure you are dealing with the vendor that actually has the inventory/stock. Not a middleman who is drop/blind shipping from somebody else's warehouse, or worse, ordering it for you, then shipping.....

 

[iboats_tim]

GA_Boater Bill D. I've got the team looking into this; sorry for the trouble so far. Please expect an update soon.

 

[iboats_tim]

Only 2 parts were ordered and they are set to arrive on May 7th. I'm not sure where the confusion arose about availability or a delay in shipping, but the two ordered parts will arrive on the expected date.