achris
More fish than mountain goat
- Joined
- May 19, 2004
- Messages
- 27,468
I'm frustrated and angry, and I need to vent. For this topic I am also removing my 'Mod' hat.
For the photographers out there, they will know what 18% grey is. If you don't, here's a brief explanation.
Auto-exposure cameras use a particular light level to estimate exposure, that called 18% grey. The assumption is that at 18% grey, the majority of photos will be correctly exposed. That is, 18% is the average light level.
ok... a few facts. I don't work a 9 to 5 job. I don't have 2.4 kids, 1.3 dogs and half a cat. My cars and boats get customised, I'm not a college or university graduate and I don't expect to retire to a 'waiting for god' home. I don't have a mortgage that's crippling me, and my wife and I are not 'in therapy'. So why does every company, business, bank government agency, employer, postman, lorry driver treat me that way? And more importantly, why does every company I need to do business with shut the door in my face when I tell them I am not 18% grey?
The latest examples are insurance companies (yes, we all have a moan about them)... My car is a Landcruiser 100, but not an 'off the shelf' unit. There is no 'off the shelf' car that would do the job I need it to do, so I have added a few things, like a decent engine, and gearbox and diffs to match; and a winch, and a few things to make it nice to drive and a comfort on a long trip. The second I mention any of those to an insurance company I hear the alarms ring in the background... "Different alert! "I'm sorry sir, we don't insure vehicles unless they are standard"...
And my favourite saying when I ask a 'customer service representative' (that's got to be the biggest oxymoron of the century!) for something slightly different. "No sir, nobody ever asks for that"... I sorry too, moron. "I'M ASKING FOR IT!!!" Am I 'no one'?" So the answer I get if I ask them to 'special order' it... "I'm sorry, I'm too stupid to be able to look that up"....
I was looking for 9/16" hex bar a few weeks ago. Must have driven to 15 different shops and suppliers. "Nobody ever asks for that"... ARRRRRRR!!!!! Eventually settled at home and got on the phone. The closest I got as an old guy who said he remembers years ago you could buy all that sort of stuff, and make things you needed... "No mate, not any more. If it isn't made in China and imported, you won't find it.".. Not very helpful, but quite illuminating.
So, I have a few months pay gone into my overseas bank account. And I need it here (Oz)... Bit of background. Up until about a year ago my Singapore bank system allowed me to transfer directly to my Oz bank, using a system balled BSB transfers. That doesn't involve SWIFT or BIC codes. Reason I used that was because my Oz bank isn't a bank, it's a credit society, and they aren't allowed to have SWIFT or BIC codes. I can't have my pay put directly into my Oz account because non-Oz employers will NOT pay into Oz accounts, too much Australian Government required reporting for them to see any reason to do it. So I need a foreign account to receive my salary. So, all was fine until a year ago. Then the Singapore bank changed their system.. "New and improved, to make things easier"... Stupid as I was, I actually believed them. :facepalm: The BSB transfer system? Gone. So, I'm forced to open an account with another bank here, and use that as my intermediary bank. PITA, but it's the only way I can do it. The Singapore bank promised faithfully that the BSB system would be fixed and running in about 6 months. (Why does it take 6 months to add a few lines of code? I'm not asking for something new, just the re-instatement of something that DID work!) Fast forward 12 months... I have 3 months pay in the Singapore bank, and start transferring it into my 'other' bank. And I have to do it in small daily amounts because they have a 'daily transfer limit' :noidea: I go to internet banking for the 'other' bank.... Lo and behold, my account is gone!!! as in, not there. I ring the bank and ask why I can't see the account. "It's been closed sir"... WHAT!! Are you serious?!?!? Yes, they are. As I hadn't used the account for a while, they closed it, because 'most people forget about dormant accounts, so we close them'... So, here I am with 2 days worth of transfers in limbo heading for a non-existent account. Great! I managed to get onto the Singapore bank and have the transaction reversed, but it cost me $1000 in losses on the exchange rate... Have they fixed the BSB system, of course not! 18% grey people don't need that, so why fix it....
So, I have been thinking about all this (while trying to stop my world coming to a grinding halt because I can't do anything because I don't fit nice and neatly into 'their' pigeon holes
)....
Accountants... That's what's going on. Accountants are running the world. And I use the word 'running' in it's loosest possible form, more like 'screwing'. The less products a company offers, the less it costs them. The less is costs the more they profit. And as they offer less and less products (be they physical or otherwise, they still call them 'products') they force us, their customers, to adapt to what's available. So the more control they have.
I remember the days when customer requirements dictated what companies and businesses would offer. Now, it's a case of a company offering 'X' product, and the customer having to adapt to that.... or go without...
One question... WHERE DID IT ALL GO WRONG?
Chris........
(Desperately trying not to be 18% grey)
For the photographers out there, they will know what 18% grey is. If you don't, here's a brief explanation.
Auto-exposure cameras use a particular light level to estimate exposure, that called 18% grey. The assumption is that at 18% grey, the majority of photos will be correctly exposed. That is, 18% is the average light level.
ok... a few facts. I don't work a 9 to 5 job. I don't have 2.4 kids, 1.3 dogs and half a cat. My cars and boats get customised, I'm not a college or university graduate and I don't expect to retire to a 'waiting for god' home. I don't have a mortgage that's crippling me, and my wife and I are not 'in therapy'. So why does every company, business, bank government agency, employer, postman, lorry driver treat me that way? And more importantly, why does every company I need to do business with shut the door in my face when I tell them I am not 18% grey?
The latest examples are insurance companies (yes, we all have a moan about them)... My car is a Landcruiser 100, but not an 'off the shelf' unit. There is no 'off the shelf' car that would do the job I need it to do, so I have added a few things, like a decent engine, and gearbox and diffs to match; and a winch, and a few things to make it nice to drive and a comfort on a long trip. The second I mention any of those to an insurance company I hear the alarms ring in the background... "Different alert! "I'm sorry sir, we don't insure vehicles unless they are standard"...
And my favourite saying when I ask a 'customer service representative' (that's got to be the biggest oxymoron of the century!) for something slightly different. "No sir, nobody ever asks for that"... I sorry too, moron. "I'M ASKING FOR IT!!!" Am I 'no one'?" So the answer I get if I ask them to 'special order' it... "I'm sorry, I'm too stupid to be able to look that up"....
I was looking for 9/16" hex bar a few weeks ago. Must have driven to 15 different shops and suppliers. "Nobody ever asks for that"... ARRRRRRR!!!!! Eventually settled at home and got on the phone. The closest I got as an old guy who said he remembers years ago you could buy all that sort of stuff, and make things you needed... "No mate, not any more. If it isn't made in China and imported, you won't find it.".. Not very helpful, but quite illuminating.
So, I have a few months pay gone into my overseas bank account. And I need it here (Oz)... Bit of background. Up until about a year ago my Singapore bank system allowed me to transfer directly to my Oz bank, using a system balled BSB transfers. That doesn't involve SWIFT or BIC codes. Reason I used that was because my Oz bank isn't a bank, it's a credit society, and they aren't allowed to have SWIFT or BIC codes. I can't have my pay put directly into my Oz account because non-Oz employers will NOT pay into Oz accounts, too much Australian Government required reporting for them to see any reason to do it. So I need a foreign account to receive my salary. So, all was fine until a year ago. Then the Singapore bank changed their system.. "New and improved, to make things easier"... Stupid as I was, I actually believed them. :facepalm: The BSB transfer system? Gone. So, I'm forced to open an account with another bank here, and use that as my intermediary bank. PITA, but it's the only way I can do it. The Singapore bank promised faithfully that the BSB system would be fixed and running in about 6 months. (Why does it take 6 months to add a few lines of code? I'm not asking for something new, just the re-instatement of something that DID work!) Fast forward 12 months... I have 3 months pay in the Singapore bank, and start transferring it into my 'other' bank. And I have to do it in small daily amounts because they have a 'daily transfer limit' :noidea: I go to internet banking for the 'other' bank.... Lo and behold, my account is gone!!! as in, not there. I ring the bank and ask why I can't see the account. "It's been closed sir"... WHAT!! Are you serious?!?!? Yes, they are. As I hadn't used the account for a while, they closed it, because 'most people forget about dormant accounts, so we close them'... So, here I am with 2 days worth of transfers in limbo heading for a non-existent account. Great! I managed to get onto the Singapore bank and have the transaction reversed, but it cost me $1000 in losses on the exchange rate... Have they fixed the BSB system, of course not! 18% grey people don't need that, so why fix it....
So, I have been thinking about all this (while trying to stop my world coming to a grinding halt because I can't do anything because I don't fit nice and neatly into 'their' pigeon holes
Accountants... That's what's going on. Accountants are running the world. And I use the word 'running' in it's loosest possible form, more like 'screwing'. The less products a company offers, the less it costs them. The less is costs the more they profit. And as they offer less and less products (be they physical or otherwise, they still call them 'products') they force us, their customers, to adapt to what's available. So the more control they have.
I remember the days when customer requirements dictated what companies and businesses would offer. Now, it's a case of a company offering 'X' product, and the customer having to adapt to that.... or go without...
One question... WHERE DID IT ALL GO WRONG?
Chris........
(Desperately trying not to be 18% grey)
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