iboats

liindda

Recruit
Joined
Aug 30, 2023
Messages
1
Help!! We bought a prop from iboats.com. It was not constructed correctly. We began calling and emailing for return information, following their return protocol. They say on their phone "we will not answer your call, please email". We have sent 6 emails requesting to begin the return process. Every response is "we will contact you in 1 to 3 days". Nothing!! Do not purchase from this bogus company!!
Linda Gorham
 

aspeck

Moderator
Staff member
Joined
May 29, 2003
Messages
18,787
Linda, we have reached out to administration concerning your issue. We are sorry this is happening. Do you have an order number that we can attach to your request for help?
 

mharper

Administrator
Joined
Feb 21, 2020
Messages
3
Help!! We bought a prop from iboats.com. It was not constructed correctly. We began calling and emailing for return information, following their return protocol. They say on their phone "we will not answer your call, please email". We have sent 6 emails requesting to begin the return process. Every response is "we will contact you in 1 to 3 days". Nothing!! Do not purchase from this bogus company!!
Linda Gorham
Hello Linda, I apologize for your poor customer support experience. I emailed you directly and can help you with this issue.
 
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