Redfisher16
Recruit
- Joined
- Jul 23, 2017
- Messages
- 5
Hi. I'm new to this forum and hope I can find answers to questions I have regarding my newest toy. I recently bought a used boat (2015 Hewes) that came equipped with a Garmin GPSmap 741xs. Ever since I bought it I've been experiencing problems on and off with the sonar part of this unit, more often than not recently. It will work for a bit then it appears to lock up with the depth numbers flashing on and off and no bottom line showing as though it's stopped altogether. This usually happens when I'm running on plane, but now it also happens when I'm just drifting in calm water regardless of the depth.
Rarely it will reset itself and start working again, but I usually have to shut it down and reboot the unit. When I do that it will either start working normally again for a short period before locking up and flashing again, or occasionally I lose the bottom line and depth numbers altogether as though there's no signal at all at which time I have no choice but to reboot it again. I've tried checking all my connections, looking for corrosion on my fittings, and making sure my transducer is properly aligned but nothing seems to work.
I've tried calling the Garmin support line several times, but my wait time to talk to an actual person has generally been 30 minutes or longer and I just don't have that kind of time to sit and wait for someone to answer the phone. So I thought I'd throw it out here and see if anyone else has this issue or knows of something else I can try before I bite the bullet and sit on the phone waiting for a support person. At this point I'm all but resolved to thinking I might have to send it back to Garmin for service which is not an appealing idea but it may be my only option. Any ideas? Thanks.
Rarely it will reset itself and start working again, but I usually have to shut it down and reboot the unit. When I do that it will either start working normally again for a short period before locking up and flashing again, or occasionally I lose the bottom line and depth numbers altogether as though there's no signal at all at which time I have no choice but to reboot it again. I've tried checking all my connections, looking for corrosion on my fittings, and making sure my transducer is properly aligned but nothing seems to work.
I've tried calling the Garmin support line several times, but my wait time to talk to an actual person has generally been 30 minutes or longer and I just don't have that kind of time to sit and wait for someone to answer the phone. So I thought I'd throw it out here and see if anyone else has this issue or knows of something else I can try before I bite the bullet and sit on the phone waiting for a support person. At this point I'm all but resolved to thinking I might have to send it back to Garmin for service which is not an appealing idea but it may be my only option. Any ideas? Thanks.
