Re: Disappointed in new 2008 Sylvan
For what it's worth, I too found Sylvan's build quality sub par.
I bought a 13 foot Alaskan Deluxe Brand new and for the entire year I was picking curly metal shavings from the deck. I complained to Sylvan and never received any response.
It was from all the holes they drilled into the aluminum and they never bothered to clean them out. Even after I flushed under the flooring with a hose several times many sharp pieces of metal continued to re-appear because they were trapped under the crossmembers under the flooring.
So that was a $1,500 investment and the following year I spent 13k on another new boat, but this time it was a Lund even though Sylvan had a similar model.
Good business on Sylvan's part, Huh?
Speak with your wallet next time and don't buy a Sylvan product.
Also recount your story over at Complaints.com as I did. And include Sylvan's customer service email along with whoever there CEO is.
Complaints.com will send them a copy of your complaint that you just listed on the web for anyone who does a search with the word Sylvan in it. It takes a couple of weeks to appear, but you will see your complaint come up when you do a search eventually.
It stays up there too. A year later I was selling a 9.9 Merc and I posted a complaint about the way Merc treated me on another issue. I actually had to delete my original complaint before I put the motor up for sale as it still came up in a google search a year later. Mrc solved my issue but I did not like the way everthing was handled.
Good Luck!
