I just updated my tower with a new HP tower I picked up. I bought it a while back but finally got around to switching it out with the old one.
The switch went very well, got my files transferred, etc.
So, yesterday, I went to use the computer and it won't start. Pardon me if my terminology is wrong...
the computer is on, i never turn it off unless we go out of town for a while. It is in some sort of sleep mode until I click the mouse. It then comes alive, I hear it humm, and a pretty picture of some mountains comes on the screen. but that's where it stops. Before, some other stuff would also come on the screen, date and time, etc. I just would click the mouse again and it would open a new screen asking for my PIN.
So, now, I can't even get to the PIN screen. While it is stuck on the opening screen, the mouse pointer is there and I can move it around. The date and time do not appear. I can turn off the computer using the button on the front of the tower but that doesn't help. I turned it off and unplugged it for a while, but still does the same thing.
Any help?
The switch went very well, got my files transferred, etc.
So, yesterday, I went to use the computer and it won't start. Pardon me if my terminology is wrong...
the computer is on, i never turn it off unless we go out of town for a while. It is in some sort of sleep mode until I click the mouse. It then comes alive, I hear it humm, and a pretty picture of some mountains comes on the screen. but that's where it stops. Before, some other stuff would also come on the screen, date and time, etc. I just would click the mouse again and it would open a new screen asking for my PIN.
So, now, I can't even get to the PIN screen. While it is stuck on the opening screen, the mouse pointer is there and I can move it around. The date and time do not appear. I can turn off the computer using the button on the front of the tower but that doesn't help. I turned it off and unplugged it for a while, but still does the same thing.
Any help?
