rmurray
Petty Officer 2nd Class
- Joined
- Apr 17, 2007
- Messages
- 126
So, I roll into Castaic Lake yesterday with plans for a fun day on the water with the family. The boat hasn't seen water in about 1 month, and I spent several days working on it leading up to this trip (lowering the outdrive, installing a new battery, making sure the outdrive was dry). The Colorado River is battling a Quagga Muscle epidemic and So Cal is trying to keep the species out of the local lakes. Knowing this, I wanted to make sure the outdrive was dry before making the 1:15 minute drive. At any rate, I roll in to the inspection, lower the drive, and about 2 ounces of water trickles out. WTF? Where the hell did that come from? Apparently, while towing the boat, some water must have been trapped somewhere and found its way to the bootom of the outdrive. As a result, they would not let me launch due to fears of the muscles living in my outdrive from a July trip to the Colorado River. Since we were meeting friends there with a larger deck boat, it looks like we'd still be able to get out on the water. So I ask them if I can unhitch the boat and still meet our friends down by the dock. That would be ok, I'd just have to pay for parking. So I added nicely, "Any chance you can waive the $11 parking fee since we drove all the way out here and you won't let me launch my boat?" I can think of at least 5 ways of saying no without being an a-hole, but the manager at the time tells me "No! It's not my fault your boat failed inspection." I swear I wanted to drive my truck right through their little inspection station. I said "thanks" and drove around to the lot to unhitch the boat.
On a positive note, we had a great day out on the lake with friends, even without my boat. Its unfortunate that, due to the lack of customer service I see out of a lot of gov't employees lately, I will have a bad taste in my mouth the next time I plan to go there. This sense of entitlement just pisses me off. I really just had to get that off my chest since I've spent most of the day thinking how I could have responded with a better come-back. I'll definitely be more prepared next time. I'll be lowering the outdrive a couple of time before I even pull into the lake. I saw a few boats get turned away. What a way to ruin your weekend.
On a positive note, we had a great day out on the lake with friends, even without my boat. Its unfortunate that, due to the lack of customer service I see out of a lot of gov't employees lately, I will have a bad taste in my mouth the next time I plan to go there. This sense of entitlement just pisses me off. I really just had to get that off my chest since I've spent most of the day thinking how I could have responded with a better come-back. I'll definitely be more prepared next time. I'll be lowering the outdrive a couple of time before I even pull into the lake. I saw a few boats get turned away. What a way to ruin your weekend.