brandboat23
Cadet
- Joined
- Jul 8, 2023
- Messages
- 8
What is standard industry expectation on bow eye/anchor hook?
Recently took delivery of a brand new custom order Cobalt 2023 R4 Surf. Is it normal to see gaps in the anchor hook/bow eye hook with white caulking? I took it back to dealer and asked to do a warranty claim to make it flush, and dealer sent it back today stating "re-caulk & fixed".
I did some research with other R4 models and found several that had anchor hooks/bow eye flush with little to none white caulking. Is this how mine should be?
The manufacture provided a response to the warranty claim and stated "each boat that is manufactured will have differences to certain components regarding fit and finish and they use several different molds (believes 8 different molds) and that a bow eye fits one particular boat may fit the other a bit different. Basically told me to take a hike.
What recourse do I have? I did some research how my boat was shipping during transportation and appears the truck during shipping may have used the bow eye. Is it common if truck goes over bump for this to pull out and create gaps?
Any feedback/help would be great where i should go from there?
Recently took delivery of a brand new custom order Cobalt 2023 R4 Surf. Is it normal to see gaps in the anchor hook/bow eye hook with white caulking? I took it back to dealer and asked to do a warranty claim to make it flush, and dealer sent it back today stating "re-caulk & fixed".
I did some research with other R4 models and found several that had anchor hooks/bow eye flush with little to none white caulking. Is this how mine should be?
The manufacture provided a response to the warranty claim and stated "each boat that is manufactured will have differences to certain components regarding fit and finish and they use several different molds (believes 8 different molds) and that a bow eye fits one particular boat may fit the other a bit different. Basically told me to take a hike.
What recourse do I have? I did some research how my boat was shipping during transportation and appears the truck during shipping may have used the bow eye. Is it common if truck goes over bump for this to pull out and create gaps?
Any feedback/help would be great where i should go from there?
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