Expidia
Commander
- Joined
- Aug 26, 2006
- Messages
- 2,368
Had another brand for the past 4 years that I had to saw off due to the salt corroding it.
Forgot the brand, but the lock part always snapped on securely and never had an issue with it falling off when I switched the drawbar out to mount my bike rack.
But I bought a Master Lock model # 2848DAT and it fell off with the second time I towed the boat.
Pretty scary when you look down at a rest stop and only the pin remained held in by friction. Luckily, I had a spare pin with a clip in my trunk. Thank God for the requirement in NY of chains (I don't know about other states).
Called Master Lock to complain that my family was in the car while towing the boat and this is a defective design if it falls off even though I double checked to make sure it was on securely. Their response was typical in that they have had no complaints. Yet I checked out the reviews on sites like Amazon and the same issues were noted way back in 2009!
A check on Wikipedia shows Master Lock another once famous brand is now made in China. But they did bring back 38 jobs when the president was to tour their factory and they were applauded for bringing back jobs! Yet the bottom line is they are just another made in China company.
Luckily, the site I bought it from sent me a UPS call tag and credited me back no questions asked even though I bought it 45 days ago.
Master Locks customer service was useless as some foreigner simply said send us a picture and I'll send it up to their lock department.
No offer to replace the lock. I'll be sending this on the the consumer protection agency because clearly they knew it was of a bad design if I've read customer complaints from 2009 and it's still the exact same lock. Another issue is of security, others have noted the keys from other Master Lock devices also open this lockable hitch pin . . . what good is a lock that opens with other keys???
So I just checked out another brand "Soft Ride" at twice the price around $35, but a check of customers reviews notes even more people complaining that this brands lock falls off too!
So what brand have any of the members had luck with.
Forgot the brand, but the lock part always snapped on securely and never had an issue with it falling off when I switched the drawbar out to mount my bike rack.
But I bought a Master Lock model # 2848DAT and it fell off with the second time I towed the boat.
Pretty scary when you look down at a rest stop and only the pin remained held in by friction. Luckily, I had a spare pin with a clip in my trunk. Thank God for the requirement in NY of chains (I don't know about other states).
Called Master Lock to complain that my family was in the car while towing the boat and this is a defective design if it falls off even though I double checked to make sure it was on securely. Their response was typical in that they have had no complaints. Yet I checked out the reviews on sites like Amazon and the same issues were noted way back in 2009!
A check on Wikipedia shows Master Lock another once famous brand is now made in China. But they did bring back 38 jobs when the president was to tour their factory and they were applauded for bringing back jobs! Yet the bottom line is they are just another made in China company.
Luckily, the site I bought it from sent me a UPS call tag and credited me back no questions asked even though I bought it 45 days ago.
Master Locks customer service was useless as some foreigner simply said send us a picture and I'll send it up to their lock department.
No offer to replace the lock. I'll be sending this on the the consumer protection agency because clearly they knew it was of a bad design if I've read customer complaints from 2009 and it's still the exact same lock. Another issue is of security, others have noted the keys from other Master Lock devices also open this lockable hitch pin . . . what good is a lock that opens with other keys???
So I just checked out another brand "Soft Ride" at twice the price around $35, but a check of customers reviews notes even more people complaining that this brands lock falls off too!
So what brand have any of the members had luck with.