Could someone answer this:<br /><br />1. Does your mortgage company BY LAW have to send you a statement?<br /><br />2. Does your mortgage company have to send that statement with sufficient time for you to pay?<br /><br />I couldn't be more upset when I found out my mortgage was sold to Countrywide Home loans. <br />I read several horror stories about them... I just about lost my lunch.<br /><br />I intend to re-finance next week with a different lender.<br /><br />Countrywide acquired my loan as of 10/19/04. The first payment was to start on 11/1/04. <br />I was even graced with a phone call at work asking where my payments were... even though I had no account #, or statement!<br /><br />I (angrily) informed the person I spoke with that without a valid account # or statement, I won't send any payment. She tried to tell me that they DON'T HAVE TO SEND STATEMENTS and that I should just go ahead and send my payment anyway! <br /><br />What is this person smoking? Yea sure... I'm going to blindly send my money with no number?<br /><br />After multiple phone calls and 3 certified letters, I finally received my first statement on 12/29/04. Funny thing is, it doesn't show an 11/1 payment due. <br /><br />Which brings another question... My on line account shows an 11/1 and 12/1 payment due w/late fees... My paper statement only shows a 12/1 payment due with no late fees.<br />Legally... which is correct? I'd think it is the paper one they sent to me?<br /><br />Also, the date on their statement is 12/15/04.<br />The grace period is 12/16/04. <br />Obviously I shouldn't have to pay the late fee.<br /><br />I think it is illegal for them to purposely send out statements late. Or is it?<br /><br />I sent my December payment immediately by priority mail w/delivery confirmation. I won't pay by their web site because when you log in, it asks you when will you be sending payments, and a drop-down list of choices of why you are delinquent!<br /><br />Excuse me?<br /><br />I'm not the one who sent the statements late, and I darn sure won't admit that I'm delinquent.<br />It won't even give you a box to write in your own reasons. It just gives you a reason to choose... All of course are your fault.<br /><br />Thanks,<br /><br />H.