The grey area when your boat gets stolen !!!

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jay_merrill

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Re: The grey area when your boat gets stolen !!!

See my PS, above - I was writing it as you posted. I think it may explain some of the second lawyer's concerns.
 

lkbum

Chief Petty Officer
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Re: The grey area when your boat gets stolen !!!

BE VERY CAUTIOUS of lawyers... More so than insurance companies. Some are great, some are not. They ONLY make money if a fight insues.... Remeber an attorney only makes money if a fight insues....and I've known some to stoke the fire in simple situations that resulted in some big legal fees and lost time only to end up where things started (inbusiness contract disputes). If you have nothing to hide, but are concerned, ask Progressive to put in writing their procedure/process concerning your claim. Give then the benefit of the doubt... If it ends up in court, they are going to get the documents anyway.. When they repsond to your request, take that to your orignal attorney and use judgement when deciding what to do. Ask your attorney "will they get these anyway"? If they will get them anyway, you will only drag things out by fighting this issue. After all the issue is settlement of your boat claim, not whether you give them documents or not(it sound slike your second attorney was headed down this path). As my Nationwide agent said (off the record), intimidation is sometimes used as a tactic to get you to settle quickly and possibly for less than owed. And it sounds like Progressive (whether intentional or not) has done a good job so far. Try and get some sleep, the facts are on your side.
 

SnappingTurtle

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Re: The grey area when your boat gets stolen !!!

You need to use the same caution with an attorney, you would use with any other service industry.

I have had much worse experiences with Car and Boat dealers, than I ever had with Attorney's. There are “Black Sheep” in every profession, and even among the honest, qualifications and experience varies.

I have had only one bad experience with Attorney's in 35 years of dealing with them on all levels. From $1200 an hour international corporate attorney's to the normal small town variety. My experience is to find one you trust, and let them recommend specialist for your particular need.

I have only ever had one bad experience, she was recommended from a business contact and misrepresented her qualifications. After several months of screwing around & dragging her feet, I called the “State Bar”, and asked them for advice concerning her. They contacted her, and threatened her with whatever (???). I also spoke to the “State Department” who had her on a list for recommended American Attorney's in Germany, she was removed from the list. She panicked, reversed all bills within minutes of the “Bar's” phone call, and offered to handle the case free (pro bono publico) from there on out.

Thank you, but get lost.

The last one I used, was a contract law attorney, we cleared up any charges & bills, with a BBQ, a nice red wine, and Cohibas on my balcony this summer.

My brothers attorney charged him less than $100, and Progressive over doubled the amount they had offered.

Speak to the new Attorney on Monday, and see how they react. It is not you that isn't cooperating, it is Progressive. They have nothing to loose by screwing around, and everything to win.

You are their customer, and the customer is king. If they have problems with insurance fraud with some customers, that is their problem, not yours, as long as you aren't one of them.

Don't panic, stay business like, and hold your ground. Remember, you are the victim, not the criminal. They offer a product, for a price, you paid that price, now they don't want to deliver the paid for product.

Some of my clients are also deadbeats, but I can't treat them all that way. Everyone of them is a honest professional, until they prove other wise. I assume you have been honest with them, so don't worry, and don't back down.

P.S. If you want to read through Florida courts' decisions to pass your time on the weekend, try this link, it is recommended by the Cornell Law University.

http://www.floridalawonline.net/
 

ToothDocNick

Petty Officer 3rd Class
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Re: The grey area when your boat gets stolen !!!

I just got done talking with the wife who is a liscensed insurance agent and she said no way to send the information. They knew that the worth of the boat before they insured it, and why is it now a problem. She said to get into the attorney and have them send out the letter saying to pay the claim. Since you are making a monthly payment you obviously have a lien on the boat, they will be paid off before you are paid on the claim. The wife said they are stalling. She said it is the police dept. job to investigate fraud, not the ins. company. She just was telling me that they had a house burn down with arson. They knew it was arson, but they paid the claim.....the fire dept investigated, and it came back arson. They then locked the guy up, but he was being reimbursed while the investigated it. Go talk to the attorney.
 

bigfish17

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Re: The grey area when your boat gets stolen !!!

She said it is the police dept. job to investigate fraud, not the ins. company.

I think they can if they suspect fraud, they don't need the police for that.

The question is not whether they can or not but, will they ?

And...what is the best course of action for me here ? Should I play nice and by their rules and supply them with what they ash OR have an attorney send a letter and start there.

Once I get an attorney though it's no way back, all correspondance will go to him and I'll be charged for everything until the case is closed...

These are the decisions that have been haunting me for the last couple of days...
 

ToothDocNick

Petty Officer 3rd Class
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Re: The grey area when your boat gets stolen !!!

My wife said they (being herself and the other insurance agent) knew the fire was arson, but the insurance co suspected it. The ins co paid anyway not to hold up the payment, and let the fire dept do their job. Once the fire dept ruled it was arson they locked his butt up and pressed charges for not only arson, but insurance fraud.

The ins co does have the right to look into it, but seems a little swift handed to insure a boat for the amount it was worth then balk when and if there is ever a claim. They took that risk when they allowed you to insure it. My wife said they are stalling and get to an attorney asap. Now if this was a $1000 claim....maybe wait it out, but seems as though it is much more than that. I would be of the mindset that $1000 for a $100k boat would be worth it.

Have you contacted you Lien holder to let them know this has been stolen and you have filed both a police report and an insurance claim? They may stop payments or push the insurance company to pay since they have a vested interest in this.
 

KnottyBuoyz

Senior Chief Petty Officer
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Re: The grey area when your boat gets stolen !!!

Wow! Sorry to hear of your loss BF17. It must have been heartbreaking to loose your boat that way. It's always been my personal opinion that if you didn't work to buy something then you're not entitled to it. Too bad that means absolutely nothing to most people but my son sure knows it.

I have no advice to offer (not a sea liar (lawyer)). I do thank you for telling your tale here. This has got to be one of the best threads since "CountryBumbkin's "Sold a boat and it busted" threads".

Looking forward to updates and keep positive, it'll work out for you I'm sure.
 

bigfish17

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Re: The grey area when your boat gets stolen !!!

Next chapter...

I went to see my attorney today and he's been trying to get in touch with these 2 guys who are handling the claim. He left them a message at 9:30am this morning and it's now 4:00pm and no return calls yet.

I've also been trying to get in touch with these 2 guys for 4 days now and they never answer the phone...

I asked for the repair estimate as well about a week ago and haven't received it either.

So...I have no idea what these guys are up to at this point...
 

KeyWestBoater

Petty Officer 1st Class
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235
Re: The grey area when your boat gets stolen !!!

I have no advice except that to seek wise counsel and pray for wisdom. I will be interested to hear the outcome. I hope for expedient payment of your claim.
 

SnappingTurtle

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Re: The grey area when your boat gets stolen !!!

They refused to accept my brothers, his insurance companies, and his attorneys phone calls for almost 6 weeks.

But he did get paid in the end. :)

Think about it all this way, if, they owe payment to tens of thousands claimants nation wide, and they stall on all of these for 6 weeks, that is a lot of earned interest, on money that is really no longer theirs.

With the insurance companies in the same boat as the banks, for pulling the same tricks, is any wonder they are doing this. :rolleyes:
 

sundowner205

Petty Officer 1st Class
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Re: The grey area when your boat gets stolen !!!

Next chapter...

I went to see my attorney today and he's been trying to get in touch with these 2 guys who are handling the claim. He left them a message at 9:30am this morning and it's now 4:00pm and no return calls yet.

I've also been trying to get in touch with these 2 guys for 4 days now and they never answer the phone...

That is exactly what happened to me with my Landcruiser's claim with Progressive; as I described in an earlier post....took them almost a week to respond.

When my attorney threatened legal recourse, they returned his call in less than 30 minutes...funny how that works, isn't it?

They are stalling - time to play hardball, my friend.
 

ToothDocNick

Petty Officer 3rd Class
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Re: The grey area when your boat gets stolen !!!

I wish you luck, it sounds like you did the right thing hiring an attorney. The lack of communication from the ins co. is enough to drive you up the wall. Now you have someone else handling it for you.
 

bigfish17

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Re: The grey area when your boat gets stolen !!!

Maybe I'm naive but it's amazing to me how you can be paying them all these money for the monthly premium for years and years and when you need them they stick it you...

It's really disappointing...I shouldn't have to get a lawyer to collect what's rightfully mine...

On a positive note, you guys have been wonderful and very helpful. I appreciate all the kind words and all your support thru all of this.
 

reelfishin

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Re: The grey area when your boat gets stolen !!!

Maybe I'm naive but it's amazing to me how you can be paying them all these money for the monthly premium for years and years and when you need them they stick it you...

It's really disappointing...I shouldn't have to get a lawyer to collect what's rightfully mine...

On a positive note, you guys have been wonderful and very helpful. I appreciate all the kind words and all your support thru all of this.

Insurance companies are in it for the money, like any other business. They hate to put money out but love to take money in.
Unfortunately its starting to look like you might have to fight for what is yours.

I would look into what they would need to prove or to just claim that you staged the theft, it may be a matter of state law which requires them to prove such actions in a court of law or simply beyond a shadow of a doubt.
If they can't prove for a fact that the theft was staged, they might not have a choice but to pay. That may be something a lawyer in your state might need to check on.

I still don't like the part about disclosing personal info to who knows which employees of an insurance company. It also sounds like their terms might be a bit loosely worded when the say you must cooperate fully.

I totally agree with post #99, that pretty much says it all.
I'm not one to look for a fight but I think this one might have found you.
You may very well be hurting any future chances of getting paid if you offer any information or make any wrong statements which can be used against you later in court. For these reasons, I'd make sure I had a good lawyer I could trust. We are talking about too much money to gamble at this point.

A good lawyer can be worth his weight in gold when up against a big insurance company. Often it's just the knowledge that a reputable attorney is involved which gets a settlement paid. Insurance companies are all about cutting their losses. Getting sued in the end and ending up paying court costs and storage fees after the fact aren't usually a gamble they will take if the odds don't look stacked in their favor.

What it amounts to is there are two ways of looking at this, they will see the refusal of you to release your personal information as you trying to hide something, and make their case on it and with any additional information they eventually get access too. (Be careful how you word any statements made to them. ....Yet on your part, this is personal information of which no judge would ever recommend be released carelessly, especially in this day and age of identity theft. The bottom line is that they will end up having to prove in court that you staged the theft, most likely that would mean finding someone who would collaborate that scenario, (As in the person who stole your boat implicating you). One key in the release of the information and its legality will be in the wording of their terms of the insurance contract where they state you must cooperate fully. This can depend on how a judge reads this clause in the contract and what he feels is the limit of such a statement to be. A good lawyer may be able to make this point better to a judge than you or I could.
Their accusing you of such an act without merit would also open them to other legal action on your part after the fact provided you prevail in forcing them to make good on the policy.
All of this will cost money, since it's not a liability claim, most lawyers will require payment for such a case since there's no cash settlement involved. You may be able to find an attorney who will take a later suit to recover other costs or damages for a percentage of the final settlement but I doubt the right lawyer for the case will work this way.

I am not a lawyer or in the legal profession, but have enough experience in business to recognize a problem when I see one.
Your at a point where you need to make a decision on what to do, that decision may affect the outcome in the end and determine whether or not your have a case if they refuse the claim.

Also note: A low bank total would not be as incriminating in this situation as say any past insurance claims of the same type or any past criminal charges.
They could certainly try to build a case against your character as well to try to prove the likelihood of you committing insurance fraud. I am buy no means insinuating this is the case, only that they will most likely try to do so if there's any chance it will help their case.

Keep in mind that you have to hire an attorney, they most likely employ many on full time retainer, so their legal fees are minimal compared to the cost of paying your claim.
 

bigfish17

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Re: The grey area when your boat gets stolen !!!

Hi Guys:
For all who have been following this thread and my story. This is the letter that my attorney sent to Progressive this past Thursday. The names are X'ed out for obvious reasons. I will wait for their response anxiously...


Dear Mr. XXXX:

I am sending this letter as a follow up to our telephone conversation the other day in which I advised I have been retained by Mr. XXXX in connection with his claim against Progressive Insurance for the theft and damage sustained to his boat. My client is very upset that it has now been over thirty days since his boat was initially stolen from his house and this claim is yet to be resolved.

It is my understanding that even though the boat has been recovered the damage to it is such that it is a total loss. To date my client has yet to receive any estimate or appraisals for the loss of his boat despite repeated requests. It would appear that Progressive has failed to act in good faith towards its insured by failing to resolve this claim within a reasonable time. Instead it seems your focus is to go on a fishing expedition by requesting my client provide his personal financial documentation. What is your basis for this request? What evidence do you have to suggest that my client had anything to do with the theft of his boat?

Mr. XXXX is the victim in this case and is being further victimized by Progressive?s handling of this claim. Mr. XXXX insured his boat with Progressive for an agreed value of $99,000.00 and I expect Progressive to tender a check in that amount to my office within the next week. There is no reason for this claim to drag on any longer.

I have enclosed my client?s cell phone records that you have requested. Again, like with your request for my client?s financial records, I believe this request is irrelevant and instead just a fishing expedition. Progressive has had ample time to conclude their investigation in this matter. This claim needs to be resolved now.

If Progressive is unwilling to pay my client?s claim pursuant to the terms of my client?s policy of insurance then we shall pursue all legal remedies available. I look forward to a prompt resolution of this claim and receipt of the insurance proceeds for the loss of his boat.

Sincerely,


XXXX
 

Hitech

Petty Officer 1st Class
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290
Re: The grey area when your boat gets stolen !!!

It would appear that Progressive has failed to act in good faith...

It's my understanding that this will usually get them moving very quickly.

Good luck.
 

reelfishin

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Re: The grey area when your boat gets stolen !!!

Well worded, the letter should get some sort of result fairly quickly.
I doubt they will continue to drag their feet unless they have found legal grounds to stand on to refuse the claim.

Did the attorney feel it was necessary to supply phone records?
Was it due to the original contract wording or just a peace offering of sorts?
 

bigfish17

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Messages
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Re: The grey area when your boat gets stolen !!!

Well worded, the letter should get some sort of result fairly quickly.
I doubt they will continue to drag their feet unless they have found legal grounds to stand on to refuse the claim.

Did the attorney feel it was necessary to supply phone records?
Was it due to the original contract wording or just a peace offering of sorts?

When I went to his office Thursday I brought him all the things Progressive was asking me for ie, phone records, 6 months of bank statements and both mine and my fiancee's 2007 tax returns.

He decided not to give them the other 2 items as he felt they weren't relevant or necessary. I hope to hear something positive next week. They'd be stupid to drag this on and risk a lawsuit for no reason...
 

jay_merrill

Vice Admiral
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Re: The grey area when your boat gets stolen !!!

IMO, the attorney gave up the cell phone records just to "throw Progressive a bone." I would not have been that nice, but that's just me. I do like the fact that he chewed them out for making an automatic assumption that you are up to no good.

One suggestion, however, is not to publish letters like that in a public forum like iboats. My guess is that your attorney will tell you not to talk about specifics in here, until the dispute is resoved. Its not that it is "top secret," but that its better to keep the details private for the time being. We are all very interested in this, but just an entry stating that your attorney has sent Progressive a demand letter, is fine. You can fill us in on the juicy details later!

Now that Progressive knows there is someone to protect your interests, and who has the ability to cost them a lot more money than just the claim, you should get a prompt resolution. You might want to ask your attorney if he can recover his fees from them, as well. That might be a long shot if the matter is resolved quickly, but you never know until you ask.
 

lkbum

Chief Petty Officer
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Re: The grey area when your boat gets stolen !!!

The key thing your attorney did in this letter was to accuse Prog. of not acting in good faith. This could expose progressive to damage lawsuit over and above your loss with damages exceeding what they are currently looking at. And Prog knows that jury's usually don't side with the Company in bad faith cases.
 
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