RCSConstruction
Chief Petty Officer
- Joined
- Mar 23, 2007
- Messages
- 549
Has been a total nightmare. Why is it that when I want to buy something I get to a salesman in 15 seconds, but if I have an issue, I wait on hold for 1.5+ hours or wait 3+ hours for a call back? (if I even get a callback)
I wasted an entire week trying to get parts. When I checked out, it said two day shipping. Then when I paid, it said over a week. Another went on backorder but if I put that same part in my basket right now, it says ships in 2 hours.
It took me 3 days to cancel an order and now I am in the process of trying to cancel another.
My local VP store had the parts to my door, from volvo, in less than 16 hours. Amazon got my coupler to me in 2 days.
I tried to give you my business but never again.
I wasted an entire week trying to get parts. When I checked out, it said two day shipping. Then when I paid, it said over a week. Another went on backorder but if I put that same part in my basket right now, it says ships in 2 hours.
It took me 3 days to cancel an order and now I am in the process of trying to cancel another.
My local VP store had the parts to my door, from volvo, in less than 16 hours. Amazon got my coupler to me in 2 days.
I tried to give you my business but never again.