Hi there!
Last night I spent about 2-3 hours figuring out part numbers and finding stuff I need for an chrysler outboard restoration me and my friend are doing.
I really like your website and prices are decent and since you specifically welcome international buyers I thought I was golden doing buisness here. I also like to spend money at places I like, and since this forum has been most helpful to me over the last year I really want to buy parts here.
Well - turns out that on my 100$ish parts cart I have to pay another 100$ for something called DUTY / TAX / PROCESSING. - to be hones I dont even know what you are meaning by this, and if it is about checking the marks on the customs slip I'd say you are overcharging heavily.
I decided to use a forwarding service this time (called shopusa.is) to ship the package to Iceland. This benefits me in many ways- I get a decent tracking code, Icelandic conatacts to ask about the shipment, all paperwork done by icelandic customs, insurance and free shipment back to USA if I want to return anything.
Tonight I got an email from your partner at BONGO.
I hope this is some kind of mistake, but if the prices double, simply by exporting the items I think you might consider removing the banner about international shoppers.
All the best and thanks for good information on the forums.
Last night I spent about 2-3 hours figuring out part numbers and finding stuff I need for an chrysler outboard restoration me and my friend are doing.
I really like your website and prices are decent and since you specifically welcome international buyers I thought I was golden doing buisness here. I also like to spend money at places I like, and since this forum has been most helpful to me over the last year I really want to buy parts here.
Well - turns out that on my 100$ish parts cart I have to pay another 100$ for something called DUTY / TAX / PROCESSING. - to be hones I dont even know what you are meaning by this, and if it is about checking the marks on the customs slip I'd say you are overcharging heavily.
I decided to use a forwarding service this time (called shopusa.is) to ship the package to Iceland. This benefits me in many ways- I get a decent tracking code, Icelandic conatacts to ask about the shipment, all paperwork done by icelandic customs, insurance and free shipment back to USA if I want to return anything.
Tonight I got an email from your partner at BONGO.
Dear Valued Customer,
This e-mail is to confirm that your recent purchase with iboats has been cancelled.
For your reference, here is a summary of your order:
Bongo Order number: 52120
Item quantity: Item Description: Price per item:
1 110819 29.69
1 109570 3.59
1 110528 36.89
1 110463 8.09
1 112435 14.39
1 175365 5.86
Subtotal: 98.51
Shipping: 15.49
Duty/Tax/ Processing: 2.17 (this would have been 100$ if I shipped directly to ICELAND)
Order Total: 116.17
Status: CANCELLED
Unfortunately Bongo does not ship to forwarders. You can replace this order with your ship to as your international address. At this time your order has been cancelled and fully refunded. Please expect the credit to show to your card in 1-4 business days.
If you have any further inquiries or concerns, please contact Support@BongoUS.com. Thank you.
This e-mail is to confirm that your recent purchase with iboats has been cancelled.
For your reference, here is a summary of your order:
Bongo Order number: 52120
Item quantity: Item Description: Price per item:
1 110819 29.69
1 109570 3.59
1 110528 36.89
1 110463 8.09
1 112435 14.39
1 175365 5.86
Subtotal: 98.51
Shipping: 15.49
Duty/Tax/ Processing: 2.17 (this would have been 100$ if I shipped directly to ICELAND)
Order Total: 116.17
Status: CANCELLED
Unfortunately Bongo does not ship to forwarders. You can replace this order with your ship to as your international address. At this time your order has been cancelled and fully refunded. Please expect the credit to show to your card in 1-4 business days.
If you have any further inquiries or concerns, please contact Support@BongoUS.com. Thank you.
I hope this is some kind of mistake, but if the prices double, simply by exporting the items I think you might consider removing the banner about international shoppers.
All the best and thanks for good information on the forums.
