lncoop
Vice Admiral
- Joined
- Apr 18, 2010
- Messages
- 5,147
FWIW I just dropped my primary from 5.875 to 3.75, paid off a second, and reduced the term to fifteen years. My payment is the same. The holder of my primary mortgage was Citi. I was poking around on their website's refi section ("does it make sense for you?" kind of deal) and a loan officer popped up asking if I'd like to chat. I couldn't think of a reason not to, so thirty minutes later I was very impressed with her knowledge, demeanor and candor and agreed to let her send me the initial paperwork. The process was pretty painless and they were always very forthcoming with information even if the loan officer or processor assigned to me wasn't available. The entire process took around five weeks and would have been quicker if I had provided the necessary paperwork more promptly. Just thought I'd share my experience in case anyone is trying to decide whether it's a good option.