Re: Help, Help, water in engine
Can't help with any of your technical problems, but I am impressed that the shop took FULL responsibility for what MOST PROBABLY was their mistake. <br /><br />I say 'most probably' and 'full responsibility', cause you've got a 20 year old boat that might have never had the manifolds replaced (I assume you bought the boat used and don't know it's full history). Before you took it in, the manifolds could have been ready to go at any time, which coincidentally happened right then (not too likely, but possible). Or they could have have already suffered minor damage from, say, improper winterization, that turned major when overheated from the newbie techs action (certainly possible if the boat was ever exposed to freezing temps).<br /><br />I guess what I'm saying is that although the shop is very likely at least partially at fault (and could be 100% at fault), depending on how the manifolds looked when they pulled them, they could have made the argument that they were already on the way to failure and tried to settle by paying only a portion of the replacement cost for brand new manifolds to replace 20 year old ones.<br /><br />To me, the fact that they took 100% responsibility and are covering the repair 100% indicates a very high level of integrety. Wish I had a shop like that close to where I live.<br /><br />Sorry you won't have your boat for the holiday weekend, but given the circumstances this incidence might add to my respect for the shop as much or more than detract from it. After all, occasionally mistakes will be made; as long as the mistakes are rare (you don't want to deal with an incompetent or careless shop), the way they deal with an occasional screw up (a good sign of the shop's integrety) is a critical factor to me. <br /><br />I make this comment 'cause I had an experience where it was ALMOST CERTAIN a shop caused damage to my gears (they left the outdrive half filled with drive oil when they changed it) yet in essence denied any responsibility for the resulting damage....