Mark42
Fleet Admiral
- Joined
- Oct 8, 2003
- Messages
- 9,334
The summer of 2006 I bought a Perfect Flame gas grill (model slg2007A). Used it for about a month, then summer of 2007 it was used all season. This year when I uncovered and started it I found two of the three tube type burners were split down the sides. Wide open with huge flames.
So I check the warrenty, its for 1 year. So I go online to order parts and find them for 29.99 each, about $90 plus shipping. Half the price of the grill!
When looking for parts online I came across a few blogs where people were complaining about Perfect Flame grills in general. Seems that they all have a problem with cracking/splitting burners, and customer service either doesn't send replacement parts, or takes half a year to do so.
The Perfect Flame grill is sold by Lowes. After seeing all the complaints about this grill and the poor customer service, I just wanted to let members here know the Perfect Flame grill could be a huge dissapointment after a year or two.
If you want to buy one, just google Perfect Flame before you buy. I know I wish I had.
So I check the warrenty, its for 1 year. So I go online to order parts and find them for 29.99 each, about $90 plus shipping. Half the price of the grill!
When looking for parts online I came across a few blogs where people were complaining about Perfect Flame grills in general. Seems that they all have a problem with cracking/splitting burners, and customer service either doesn't send replacement parts, or takes half a year to do so.
The Perfect Flame grill is sold by Lowes. After seeing all the complaints about this grill and the poor customer service, I just wanted to let members here know the Perfect Flame grill could be a huge dissapointment after a year or two.
If you want to buy one, just google Perfect Flame before you buy. I know I wish I had.