Boomyal
Supreme Mariner
- Joined
- Aug 16, 2003
- Messages
- 12,072
The other day, Avast popped up and said there was a 'root kit' infection in a file that was obviously an HP file. This was kind of strange as I seldom use this particular computer to go on the internet. Anyway, I let Avast take care of the file. Fast forward a few days, I tried to send a Fax using the HP director software and got a note saying it could not communicate with the printer. So I guess that Avast must have messed up the works.
Sooooo, I uninstalled all the HP All In One Software and set about to re-install it using the CD and instructions that came with the printer. The install got to Install step 3/4 and started to "validate install-file hpopin05.exe". The progress bar finally filled out but it has now just stopped showing 0% progress in installing step 3 of 4.
Any suggestions as to what is going on or what to do. I have the printer USB cable disconnected as instructed (the install program is supposed to instruct when to plug it in). Also, there is no option to cancel the install so that I might try and start over. I am using the installation disk that came with the printer and was originally used to install it.
Sooooo, I uninstalled all the HP All In One Software and set about to re-install it using the CD and instructions that came with the printer. The install got to Install step 3/4 and started to "validate install-file hpopin05.exe". The progress bar finally filled out but it has now just stopped showing 0% progress in installing step 3 of 4.
Any suggestions as to what is going on or what to do. I have the printer USB cable disconnected as instructed (the install program is supposed to instruct when to plug it in). Also, there is no option to cancel the install so that I might try and start over. I am using the installation disk that came with the printer and was originally used to install it.