Being the dum-dum, I screwed up the firmware on my Magellan Map 330 GPS Unit, making it inoperable.<br /><br />Although Magellan (Thales Navigation), quoted $71 to repair by email, the technician on the phone stated that if that is all that it needed, there would be no charge.<br /><br />I sent it in and a week later a whole new (probably refurbished) unit arrives, with carry case, strap and user guide (although in french).<br /><br />It was also flashed with the latest version of the MARINE (330M) firmware. <br /><br />The whole deal cost me $5.36.<br /><br />Excellent customer service, especially, since the unit was neary two years old and the 330 is a discontinued product.<br /><br />I am no longer "lost"