So after the Dec scuffed my boat I barely found a inflatable boat repair shop 60 miles away. I drove there and they said they do not repair Chinese glued PVC. "if it was thermoweld then yes" they did not even want to see it acted like its kryptonight or something.really made me feel like I have a cheap pos. I don't understand if its such a cheap knockoff why zodiac would put there name on it. Even the registration plate says zodiac. Weird but I will not cheap out for my next boat. I bought the boat from here iboats and when I called to help me find a place to repair the scuff they said call zodiac. The good is they gave me a number and person to speak to at zodiac, the bad part is the person has not called me back in 2 days since I left her a msg. I think I just put zodiac on my do not buy list. I read some reviews about zodiac and terrible customer service but decided to try them anyway. Once my reg expires or maybe even before I will look into an ultrahigh rib.
I think you are being a bit hard on yourself about your purchase of a value SIB.
These china-SIBs are an incredible value,
it is just that they are more of a BIC lighter than a Ronsin
In my case, I figured 5 to 7 years with 5 to 6 outings a year
( possibly only 2 or 3 years if I end up fed up or become so enthusiastic and would like something bigger and better )
versus ~$25 a day to rent a row boat around these parts
+ the convenience / flexibility of having your own boat,
i.e. my SIB is worth 100 to 150 a year to me, & probably at least $700
over my anticipated life with it
$700 is all that I paid for it,
( I bought one of the Jilong made z-Ray Buccaneer II's iBoats was clearing out for Red Star during the spring of 2013 )
( which BTW: while I do not expect to get as good of service via online purchase as from a bricks and mortar shop, )
( I do not anticipate being left out in the cold either. With that said, iBoats have stood behind what they have sold
me well enough, that I will not only do business with them again, but also recommend them )
and
when the time comes to sell it,
worst case,
I will be out
$700
but more than likely,
I should be able to sell it for a couple - three hundred big ones
So, yes, unless I am unlucky - needing warranty service or other repairs,
I doubt you can beat the value in a china sib with most any "quality inflatable boat",
Heck, you are likely to loose 1/3rd of the boat's value the very minute you take
a "quality inflatable boat" out of the dealer's door.
( the value in a "quality inflatable boat"
is if you are using it every day,
plan on owning it for a lifetime,
& / or require a true inshore / offshore water craft )
As far as the shop you found goes ,
well, you can not help that they only understand
certain work that makes them money
and
keeps them in business
versus
taking on jobs they do not understand how to turn a profit off of,
jobs that ultimately are likely to drag them into insolvency
You just need to find a shop that is more of a fit to your challenge
( it would be more just if you also got reimbursed for your time from the DEC )
Sorry to hear you wasted your time driving to the dealer 60 miles away.
Lesson I learned a long time ago,
call first,
always
I totally understand your frustration
safe boating,
---
JRC
PS
worst case,
you get an estimate that exceed the value of replacing your boat,
i.e. you end up with a free boat