I HAVE A 2011 PARTY BAGE 24 (STILL UNDER WARRANTY) WITH A STRUCTURAL FAILURE AT THE COSS MEMBERS AND MOTOR POD.
FAILURE IS WHERE MOTOR POD BOLTS U THRU CROSS MEMBER AT REAR OF BOAT. ALUMINUM CROSSMEMBER IS SEPERATING AND RIPPING ITSELF APART AND SHEARED CLEAN THRU ON EACH SIDE OF MOTOR POD ATTACHES TO CROSS MEMBER A SERIOUS AND DANGEROUS FAILURE
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THE USE OF SHIMS ON BOTH SIDE IS WHERE IT HAS SHEARED CLEAN THRU BOTTOM PART OF CROSS MEMBER THERE ARE ONLY 4 BOLTS HOLDING UP MOTOR POD WITH 42 GAL TANK INSIDE AND TRANSOM WITH A MERC 115 HP 4 STROKE BOAT IS RATED FOR 115 I BOUGHT
BOAT BRAND NEW FROM TRACKER DEALER IN AZ BOAT HAS ONLY 32 HRS ON IT HAVE NOT BEEN ABLE TO GET OUT MAYBE 8 OR 9 TIMES
TOOK BOAT IN AND TOLD TRACKER DEALER BOAT HAS ALWAYS LEAKED BADLY IN CENTER OF FLOOR UP THRU CARPET SOAKING WHOLE FLOOR AND DECK AREA . UNDERSKINNING IS ONLY WAY TO REPAIR THIS PROBLEM THATS WHEN I NOTICE CROSS MEMBERS RIPPING APART AND BROKEN AT BOTTOM OF CROSS MEMBER WHERE SHIMS WERE USED BY FACTORY BOAT NOW BACK AT TRACKER MARINE FACTORY IN MISSOURI. PROBLEM 1 AM HAVING IS NO INFORMATION FROM TRACKER PASS THE BUCK I AS THE CUSTOMER DUE CERTAINLY BELIEVE I HAVE RIGHT TO KNOW AFTER TRACKER HAS DONE THEIR EVALUATION ( WHICH HAS BEEN DONE) OF HOW AND WHAT THEY INTEND TO DO ABOUT REPAIRING AND OR REPLACING COMPONETS AND PARTS. BUT SO FAR NO ONE AT TRACKER IS WILLING TO TELL ME THE OWNER/ CUSTOMER OTHER THAN ITS GOING TO GET FIXED. ANY SUGGESTIONS FROM ANYONE WHO HAS DEALINGS WITH TRACKER WARRANTY DEPT I WUD BE GRATEFUL. I HAVE REQUESTED BOTH DEALER AND WARRANTY DEPT. TO PLS KEEP ME INFORMED AS TO THE HOW AND WHAT
TRACKER PLANS TO PROCEED WITH REPAIRS BUT NOBODY CAN TELL ME ANYTHING ????? I HAVE A PROBLEM WITH THAT SO MUCH FOR
CUSTOMER RELEATIONS IF I LIVE CLOSER TO MISSOURI I ASSURE YOU I WUD AT FACTORY ASKING THE PLANT MANAGER THESE QUESTIONS DIRECTLY I AM NOT ASKING FOR A NEW BOAT OR ANYTHING CLOSE TO THAT BUT I DID BUY UNKNOWINGLY A DEFECTIVE BOAT. HOW DO YOU ALL FEEL ABOUT THIS OUT THERE ? THINK YOU WANT TO KNOW WHAT TRACKER REPAIR PLAN IS BEFORE OR DURING THE WORK IS PERFORMED ON YOUR BOAT? A BROKEN FRAME ON YOUR CAR YOU EXPECT CAR DEALER TO CALL YOU RIGHT???
FAILURE IS WHERE MOTOR POD BOLTS U THRU CROSS MEMBER AT REAR OF BOAT. ALUMINUM CROSSMEMBER IS SEPERATING AND RIPPING ITSELF APART AND SHEARED CLEAN THRU ON EACH SIDE OF MOTOR POD ATTACHES TO CROSS MEMBER A SERIOUS AND DANGEROUS FAILURE
.
THE USE OF SHIMS ON BOTH SIDE IS WHERE IT HAS SHEARED CLEAN THRU BOTTOM PART OF CROSS MEMBER THERE ARE ONLY 4 BOLTS HOLDING UP MOTOR POD WITH 42 GAL TANK INSIDE AND TRANSOM WITH A MERC 115 HP 4 STROKE BOAT IS RATED FOR 115 I BOUGHT
BOAT BRAND NEW FROM TRACKER DEALER IN AZ BOAT HAS ONLY 32 HRS ON IT HAVE NOT BEEN ABLE TO GET OUT MAYBE 8 OR 9 TIMES
TOOK BOAT IN AND TOLD TRACKER DEALER BOAT HAS ALWAYS LEAKED BADLY IN CENTER OF FLOOR UP THRU CARPET SOAKING WHOLE FLOOR AND DECK AREA . UNDERSKINNING IS ONLY WAY TO REPAIR THIS PROBLEM THATS WHEN I NOTICE CROSS MEMBERS RIPPING APART AND BROKEN AT BOTTOM OF CROSS MEMBER WHERE SHIMS WERE USED BY FACTORY BOAT NOW BACK AT TRACKER MARINE FACTORY IN MISSOURI. PROBLEM 1 AM HAVING IS NO INFORMATION FROM TRACKER PASS THE BUCK I AS THE CUSTOMER DUE CERTAINLY BELIEVE I HAVE RIGHT TO KNOW AFTER TRACKER HAS DONE THEIR EVALUATION ( WHICH HAS BEEN DONE) OF HOW AND WHAT THEY INTEND TO DO ABOUT REPAIRING AND OR REPLACING COMPONETS AND PARTS. BUT SO FAR NO ONE AT TRACKER IS WILLING TO TELL ME THE OWNER/ CUSTOMER OTHER THAN ITS GOING TO GET FIXED. ANY SUGGESTIONS FROM ANYONE WHO HAS DEALINGS WITH TRACKER WARRANTY DEPT I WUD BE GRATEFUL. I HAVE REQUESTED BOTH DEALER AND WARRANTY DEPT. TO PLS KEEP ME INFORMED AS TO THE HOW AND WHAT
TRACKER PLANS TO PROCEED WITH REPAIRS BUT NOBODY CAN TELL ME ANYTHING ????? I HAVE A PROBLEM WITH THAT SO MUCH FOR
CUSTOMER RELEATIONS IF I LIVE CLOSER TO MISSOURI I ASSURE YOU I WUD AT FACTORY ASKING THE PLANT MANAGER THESE QUESTIONS DIRECTLY I AM NOT ASKING FOR A NEW BOAT OR ANYTHING CLOSE TO THAT BUT I DID BUY UNKNOWINGLY A DEFECTIVE BOAT. HOW DO YOU ALL FEEL ABOUT THIS OUT THERE ? THINK YOU WANT TO KNOW WHAT TRACKER REPAIR PLAN IS BEFORE OR DURING THE WORK IS PERFORMED ON YOUR BOAT? A BROKEN FRAME ON YOUR CAR YOU EXPECT CAR DEALER TO CALL YOU RIGHT???
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