<Sigh> The problem is its
too simple a question. You make the assumption that everyone knows where you're located and what you're dealing with. When you provide extremely limited information, you yourself act as though you don't care to take the time to write a detailed question. If you aren't interested in taking the time to write a detailed question, how can you expect anyone to take the time to write a detailed reply? We don't have a vested interest in your problem, however most are more than willing to help.
Who, What, Where, When, How, Why
If you try to hit those goals in your question, you'll get much better feedback. If you continue with the vinegar above, you undoubtedly get more of the same.