can you shift it manually, but not with the controller? you're saying it will shift into FWD when the motor wasn't running? A little more info pls..
This is an electric shift. there is no way to shift it manually that I know of. It is attempting to go into forward, you can hear it growling, but no go. It will shift into all gears on land with motor running & muffs on, but not in the water. I have
reverse & neutral in the water, just not forward.